Email, WhatsApp, SMS, loyalty, automation, and order tracking — 8 channels, 20+ languages, 40+ integrations.

✓ 14-day free trial ✓ No credit card required ✓ GDPR compliant ✓ Cancel anytime

Works with

Shopify

WooCommerce

Magento

BigCommerce

PrestaShop

Channels

8

vs Klaviyo

40% Less

Setup Time

10 min

Integrations

40+

✦ VP7 AI — Built In

✦ Marketing Agent

Creates campaigns autonomously from your store. AI handles creative, targeting, and send timing.

✦ Predicted CLV

Per-contact lifetime value, updated daily. Know exactly which customers to invest in.

✦ Churn Risk Score

0–100 score per contact, updated hourly. Act before they leave with automated save flows.

✦ AI Subject Lines

4–5 options with predicted open rates. Copy A/B testing built in, AI learns from results.

✦ Segments AI

Describe your audience in plain language. "High-value repeat buyers in Europe last 90 days" — done.

✦ Send Time AI

Optimal delivery window per contact. Respects timezones, past behaviour, and engagement patterns.

8 channels. One platform.

✉️

Email

Drag-and-drop editor. 1000s of templates. AI block library. Revenue attribution per email.

💬

WhatsApp

98% open rate. Same flow builder. Loyalty balance bot. Broadcast campaigns and automation.

📱

SMS

Global reach. Compliance templates. Flows with conditional logic. Revenue tracking per message.

⚙️

Automation Flows

18 pre-built templates. Drag-and-drop canvas. Delay, condition, split, and webhook nodes.

🎁

Loyalty & Referrals

Points for 8 actions. 5 tier system. WhatsApp balance bot. API for custom integrations.

🌍

Multilingual

20+ languages. RTL support. Auto-translate campaigns with context awareness for emojis.

📦

Shipment Tracking

1,575+ carriers. White-label tracking page under your brand. Auto-captured from Shopify & WooCommerce. Trigger flows on delivery events.

📋

Pop-ups & Forms

Exit-intent, email capture, spin-to-win, and embedded forms. Sync leads directly into flows and segments.

Build flows that earn while you sleep

Trigger

Customer Order

Watches all orders

Trigger

📦 Shipment Delivered

1,575+ carriers

Action

Send Email

Personalized offer

+$2.4/contact

Delay

Wait 2 days

Optimal timing

Condition

Opened Email?

Yes/No split

Action

WhatsApp Message

Re-engagement

+$1.8/contact

40+ integrations

Shopify

WooCommerce

Magento 1.9

EXCLUSIVE

Magento 2

BigCommerce

PrestaShop

Stripe

Zapier

Tired of Klaviyo's bill going up every month?

VP7 gives you every channel Klaviyo offers — email, SMS, automation, loyalty — plus WhatsApp and white-label shipment tracking, at 40% less cost.

40%lower cost

8channels

10 minto set up

📦 Shipment Tracking — White-Label, 1,575+ Carriers

Give your customers a branded tracking experience while you automate the entire post-purchase journey. VP7 captures tracking numbers automatically from Shopify and WooCommerce — no manual work required.

🏷️

Fully White-Labelled

Your customers see your brand on every tracking page. No mention of any third-party carrier API.

🛳️

1,575+ Carriers Worldwide

UPS, FedEx, DHL, USPS, AusPost, Royal Mail, and 1,500+ more. Carrier auto-detected from tracking number.

⚡

Auto-Connect from Shopify & WooCommerce

The moment a fulfillment is created in your store, VP7 captures the tracking number and starts monitoring it automatically.

🔄

Flow Triggers on Every Status Change

Trigger email, WhatsApp, or SMS automations when a package ships, is out for delivery, or delivered.

🎁

Post-Delivery Loyalty & Review Flows

Automatically award loyalty points on delivery. Trigger review request flows. Turn every delivery into a retention moment.

📊

Shipments Dashboard

Full visibility across all shipments. Filter by status, carrier, or customer. Refresh any shipment manually in one click.

Ready to replace Klaviyo?

Start your 14-day free trial — no credit card required.

★★★★★

"VP7 cut our email setup from weeks to hours. The AI features are industry-leading and actually work."

Sarah Chen

Founder, Eco Goods Co.

★★★★★

"40% cheaper than Klaviyo with better Magento support. We're saving $15K/year and getting better results."

Marco Rossi

CEO, Italian Fashion Store

★★★★★

"The WhatsApp integration is flawless. Our repeat order rate went up 27% in the first month."

Priya Kapoor

Marketing Lead, Beauty Brand

Flow Builder — Drag. Connect. Earn.

Build sophisticated automation without code. VP7's flow builder includes 18 pre-built templates and full revenue attribution so you know exactly which flows drive sales.

⚙️

18 Pre-Built Templates

Welcome series, cart abandonment, win-back, loyalty reward, birthday, referral, and more.

💹

Revenue Attributed Per Step

See exactly how much each automation node generates. Optimize by ROI.

🔀

Advanced Conditions

Split by purchase history, geography, behaviour, segment, or custom data.

⏱️

Delay & Schedule Nodes

Wait N days, send at optimal time, or schedule for specific dates/times.

🔗

Webhook & API Nodes

Trigger external systems or custom integrations from your flows.

📊

Real-Time Analytics

Watch every flow step in real-time with contact-level tracking.

Live Flow — Abandoned Cart

🛒 Cart Abandoned

↓

✉️ Email — "Did you forget something?"

↓

⏱ Wait 1 hour · No purchase?

↓

🔀 Opened email?

YES

💬 WhatsApp reminder

NO

📩 SMS — 10% off code

💰 $14,280 attributed this month

Email Builder — Code-Free, AI-Powered

Design beautiful emails without touching code. Drag blocks, add AI elements like loyalty points, countdown timers, WhatsApp opt-ins, and dynamic product recommendations.

🎨

Drag-and-Drop Blocks

Text, image, button, divider, spacer, columns, and custom HTML blocks.

✨

AI Block Library

Loyalty points display, countdown timer, WhatsApp opt-in, AI product recommendations, Image Remix.

📱

Mobile-Optimized

Built-in responsive design. Every email looks perfect on every device.

1️⃣

1000+ Templates

Browse, customize, and launch professional emails in minutes.

🔍

Subject Line AI

Generate 4–5 variations with predicted open rates. A/B test automatically.

✉️

Deliverability Monitoring

GDPR compliance, bounce handling, and spam testing built-in.

YOUR STORE

Shop · Sale · Account

SUMMER SALE · 48 HRS ONLY

Up to 40% off

Shop the Sale →

⭐ You have 240 loyalty points — redeem at checkout

WhatsApp — 98% Open Rate

Reach customers where they already are. Same flow builder as email, loyalty balance bot, broadcast campaigns, and 24-hour reply windows.

💭

Same Flow Builder

Use identical automation logic across email, SMS, and WhatsApp.

🤖

Loyalty Balance Bot

Customers check points, redeem rewards, and get offers via WhatsApp.

📢

Broadcast Campaigns

Send to segments with 24-hour reply windows for customer interactions.

📍

Global Coverage

150+ countries. Local compliance and templates per region.

💬

Message Templates

Pre-approved, parameterized templates for faster, compliant sends.

📊

Detailed Analytics

Delivery, open, click, and reply rates. Conversation-level tracking.

YS

Your Store

● Online

Hi Sarah! 🎉 Your order #4521 has just shipped.

09:14 ✓✓

Track it live here: track.yourstore.com/4521

09:14 ✓✓

Thanks! When does it arrive?

09:15

Estimated Thursday 15 April by 6pm 📦

09:15 ✓✓

You also have 120 loyalty pts — reply REDEEM to use them on your next order!

09:15 ✓✓

Loyalty & Referrals — Drive Repeat Orders

Points system with 5 tiers, rewards for 8 actions, referral tracking, and WhatsApp bot integration. Grow LTV by 35% on average.

⭐

Points for 8 Actions

Purchase, referral, review, social share, birthday, sign-up, return, and custom events.

📊

5-Tier System

Bronze → Silver → Gold → Platinum → VIP. Unlock exclusive perks per tier.

🎁

Flexible Redemption

Points to discount codes, free products, exclusive access, or cash back.

🤖

WhatsApp Bot

Customers check balance, redeem, and get personalized tier-up offers.

👥

Referral Tracking

Unique links, automatic credit, and customizable rewards for referrer and referee.

🔗

API for Custom Logic

Award points programmatically for unique customer actions.

Sarah M. — Customer Dashboard

1,240 pts

approx. $12.40 value

GOLD MEMBER

760 pts to PLATINUM - Unlock free shipping

Purchase +100 pts

Write a review +50 pts

Refer a friend +200 pts

Birthday bonus +150 pts

Redeem 500 pts = $10 off your next order

Order Tracking — Powered by TrackingMore

VP7 uses TrackingMore as its shipment tracking engine — one of the world's most advanced parcel intelligence platforms. 1,575+ carriers, real-time webhooks, estimated delivery prediction, exception detection, and a fully branded tracking experience under your own domain. The entire post-purchase journey, automated.

Carrier Coverage

🌍

1,575+ Carriers Worldwide

DHL, FedEx, UPS, USPS, Royal Mail, Australia Post, China Post, SF Express, J&T Express, Sendle, Aramex, TNT, GLS, Cainiao, and 1,560+ more. Every major region covered — including Asia-Pacific, Europe, Americas, Middle East, and Africa.

🔍

Auto-Carrier Detection

VP7 automatically identifies the correct carrier from the tracking number format. No manual selection required. Works across all carriers globally.

🌐

Cross-Border & International Tracking

Track international shipments across multiple carriers as they hand off between countries. End-to-end visibility from origin warehouse to customer doorstep, regardless of how many carriers handle the parcel.

Real-Time Intelligence

⚡

Real-Time Webhook Events

TrackingMore pushes status changes to VP7 in real time via webhooks. The moment a carrier updates a parcel — VP7 knows instantly and triggers your flows without polling.

📅

Estimated Delivery Date (EDD)

AI-powered delivery date prediction based on carrier performance history, origin/destination, parcel type, and real-time transit data. Display the EDD on your tracking page and in notification emails so customers always know when to expect their order.

🗺️

Full Event Timeline

Every scan, checkpoint, and status change is recorded with timestamp, location, and carrier message. Customers and your team see a complete chronological journey from dispatch to delivery.

📦

Sub-Status Granularity

Beyond simple "in transit" — VP7 tracks granular sub-statuses: InfoReceived, InTransit, OutForDelivery, DeliveryFailure, DeliveredToPickupPoint, Delivered, Exception, Expired. Trigger different flows at each stage.

Exception & Delay Management

🚨

Exception Detection

Automatically detect delivery exceptions: customs held, failed delivery attempt, address issues, weather delays, returned to sender. VP7 triggers exception flows the moment an issue is detected — so you can notify customers and intervene before they raise a support ticket.

🔔

Proactive Delay Alerts

When a shipment is running late against its EDD, VP7 automatically notifies the customer via email, WhatsApp, or SMS before they even notice. Reduce WISMO ("Where Is My Order?") support tickets by up to 40%.

↩️

Returns Tracking

Track return shipments with the same intelligence. Know when a return is in transit, received at warehouse, or stalled. Automate refund confirmation emails or loyalty credit flows the moment a return lands.

⏱️

Stale Tracking Detection

If a tracking number stops receiving updates for an unusual period, VP7 flags it automatically. Trigger a check-in flow or support alert before the customer escalates.

White-Label Customer Experience

🎨

Fully Branded Tracking Page

Host the tracking page on your own domain (e.g. track.yourstore.com). Custom logo, colours, fonts, and messaging. Customers never see TrackingMore, VP7, or any carrier branding — just your store.

🌏

20+ Language Support

Tracking page and notification emails auto-translated into the customer's preferred language. English, Chinese, Spanish, French, German, Japanese, Arabic, Portuguese, and 15+ more — served automatically based on browser locale or contact preference.

📱

Mobile-Optimised Tracking Page

Fast, responsive tracking page built for mobile. Customers tap the tracking link in their SMS or WhatsApp message and instantly see a beautiful status update — no app required.

🛍️

Product Recommendations on Tracking Page

While customers check their shipment status, show personalised product recommendations or active promotions. Turn the tracking page into a revenue channel — not just a status page.

Automation & Flow Triggers

🤖

Flow Triggers on Any Tracking Event

Every TrackingMore webhook event is a trigger in VP7's flow builder. Shipped, Out for Delivery, Delivered, Delivery Attempt Failed, Exception, Customs Held, Returned — each fires the right flow to the right customer at the right moment.

⭐

Post-Delivery Review Requests

Automatically trigger a review request flow the moment a parcel is marked delivered. Strike while satisfaction is highest. Connect to Trustpilot, Google, or your own on-site review system.

🎁

Loyalty Points on Delivery

Automatically award loyalty points the moment a delivery is confirmed. No manual processing. Instantly turns every delivery into an engagement and retention event.

🔄

Re-Purchase Flows

After confirmed delivery, automatically trigger a personalised re-purchase sequence based on what the customer bought. Consumables, replenishables, or complementary products — timed to when they're likely ready to buy again.

Store Integration & Operations

🔗

Auto-Sync from Shopify, WooCommerce & Magento

The moment a fulfillment is created in your store, VP7 captures the tracking number and courier and starts monitoring automatically. Zero manual entry. Works with all major fulfillment apps and 3PLs.

📥

Bulk CSV Import

Running a custom fulfilment setup or 3PL? Import tracking numbers in bulk via CSV. VP7 picks up monitoring immediately after upload — no API setup required for one-off batches.

🔌

Developer API Access

Full REST API for custom integrations. Push tracking numbers programmatically, query shipment status, subscribe to webhook events, and build custom tracking experiences in your own app or headless storefront.

🖥️

Shipments Dashboard

Full visibility across all active and historical shipments. Filter by status, carrier, date range, or customer. See what's in transit, what's delayed, what's been delivered, and what has exceptions — all from one screen. Manual refresh available for any shipment in one click.

Analytics & Performance

📊

Carrier Performance Analytics

Compare on-time delivery rates, average transit times, delay frequency, and exception rates across carriers. Understand which carriers are letting your customers down — and make data-backed decisions on who to use for which regions.

📈

Delivery Time Benchmarks

See average delivery times by origin/destination pair, carrier, and product type. Use benchmarks to set accurate customer expectations at checkout and in confirmation emails.

🎯

Tracking Page Engagement

See how often customers visit the tracking page, which products they click, and how tracking engagement correlates with repeat purchase rate. The tracking page is a channel — measure it like one.

Live Shipment — Powered by TrackingMore

Order #8821

DHL Express

📅 Estimated delivery: Today by 6pm

Order Placed

10 Apr · 9:32am · Sydney, AU

Dispatched

11 Apr · 2:14pm · Sydney Hub

In Transit

12 Apr · 6:00am · Singapore

Out for Delivery

12 Apr · 11:22am · Local depot

Delivered

Expected today by 6pm

SMS Marketing — Global Reach

Send SMS campaigns and automation flows globally. The same flow builder as email and WhatsApp — no separate tool needed.

🌐

Global Coverage

Deliver SMS to 150+ countries with local compliance and number formatting.

🔀

Same Flow Builder

Mix SMS steps into any existing email or WhatsApp flow. One builder, all channels.

🛑

Opt-Out Management

Automatic STOP/UNSUBSCRIBE handling with compliance per country.

📊

Delivery Tracking

Real-time delivery receipts, click tracking, and reply monitoring.

9:41●●●

Your Store

Hi Jake! ☀️ Our summer sale is LIVE — 30% off sitewide. Shop now: yourstore.com/sale

Reply STOP to unsubscribe

Do you have the blue one in L?

Yes! Grab it here: yourstore.com/p/blue-l 🎉

98%

Delivered

34%

Clicked

$8.2k

Revenue

Multilingual — 20+ Languages, RTL Support

Serve every market from a single account. Auto-translate campaigns with context awareness for emojis and tone. Full RTL support for Arabic, Hebrew, and more.

🌍

20+ Languages

EN, FR, DE, ES, IT, PT, AR, HE, JA, ZH, and more. Add new languages without rebuilding flows.

↩️

RTL Layout Support

Arabic and Hebrew emails render correctly right-to-left with proper alignment.

🤖

Context-Aware Auto-Translate

AI translates campaigns with awareness of tone, emojis, and brand voice.

🎯

Language-Based Segmentation

Automatically segment contacts by browser language or explicitly set locale.

Same Flow · 5 Languages

🇬🇧 EN

🇫🇷 FR

🇩🇪 DE

🇸🇦 AR

🇯🇵 JA

📧 Your order is on its way! 📦

Hi [First Name], great news — your order has just shipped and is expected to arrive by Thursday. Click below to track it live.

📧 طلبك في الطريق! 📦

مرحباً [الاسم]، بشرى سارة — تم شحن طلبك للتو ومن المتوقع وصوله يوم الخميس.

RTL ✓

20+ languages

Auto-detected

Pop-ups & Forms — Capture & Convert

Exit-intent, spin-to-win, email capture, and embedded forms. Every lead syncs directly into your flows and segments automatically.

🚪

Exit-Intent Pop-ups

Trigger a pop-up when a visitor is about to leave. Recover up to 15% of bouncing visitors.

🎡

Spin-to-Win Wheel

Gamified discount wheel that captures emails and drives first purchases.

📝

Embedded Forms

Drop forms anywhere on your site. Sync contacts directly into segments and flows.

✅

GDPR Consent Built-In

Checkbox consent, double opt-in, and preference centre included out of the box.

VP7 AI — Built Into Every Plan

No AI add-on. No extra fee. Subject line generator, send-time optimiser, segment predictor, and product recommendation engine included from day one.

✍️

Subject Line Generator

Generate 4–5 variations with predicted open rates. A/B test the winner automatically.

⏰

Send-Time Optimiser

AI learns when each contact is most likely to open and sends at the perfect moment.

🎯

Predictive Segments

AI identifies high-value, at-risk, and ready-to-buy contacts before you have to ask.

🛍️

Product Recommendations

Personalised product blocks in emails based on each contact's purchase and browse history.

VP7 AI Agent

M

Write a win-back campaign for customers who haven't ordered in 90 days

VP7

Done! I built a 3-step flow:

1 · Email — "We miss you" + 10% off

2 · Wait 3 days · no purchase?

3 · WhatsApp — loyalty points reminder

📊 Predicted recovery rate: 18–24%

Newsletter Campaigns — AI-Written, Beautifully Designed

Send newsletters your customers actually read. VP7 AI writes the content, generates subject lines, and picks the send time. You approve and publish — or let it run automatically.

🤖

AI Content Generation

Describe what you want — "Write a newsletter about our summer sale with a loyalty reward offer" — and VP7 AI writes the full email body, subject line, and preview text.

🎨

Drag-and-Drop Builder

100+ templates. Text, images, buttons, product blocks, countdown timers, and loyalty point displays. No code, no designer needed.

🎯

Send to Any Segment

Target by purchase history, location, loyalty tier, engagement level, or any custom property. AI suggests the best segment for each campaign.

⏰

Smart Scheduling

Send immediately, schedule for a specific time, or let AI optimise delivery to each contact's personal best open time.

🔬

A/B Testing

Test subject lines, content blocks, send times, or entire layouts. VP7 automatically picks the winner and sends to the rest of the list.

📊

Revenue Attribution

See exactly how much revenue each newsletter generated — per send, per segment, and per individual contact.

AI Newsletter Generation

✍️ "Write a July 4th newsletter with a loyalty double-points offer"

↓ AI generated in 3 seconds

YOUR STORE

Weekly Newsletter

🎆 July 4th Sale — double loyalty points inside

Celebrate with up to 30% off sitewide this weekend — plus earn double loyalty points on every order. Your Gold status gets you early access from Thursday.

Shop the Sale →

📊 Predicted open rate: 31% · Best send time: Fri 9am

Subscribe & Unsubscribe — Preference Centre

Give your customers full control. A branded preference centre lets them choose what they receive and how — email, WhatsApp, or SMS. GDPR and CAN-SPAM compliant out of the box.

✅

Branded Preference Centre

A hosted page under your brand where contacts manage their own subscriptions — email, SMS, WhatsApp — per list and per topic.

🔒

Double Opt-In

GDPR-compliant double opt-in flow. Confirmation emails sent automatically. Consent timestamps stored forever.

1️⃣

One-Click Unsubscribe

Every email includes a compliant one-click unsubscribe link. Contacts are removed instantly. List-Unsubscribe header included for Gmail and Apple Mail.

📋

Subscription Topics

Let contacts subscribe to specific topics — promotions, order updates, newsletters, loyalty — instead of unsubscribing from everything at once.

🔄

Re-Subscribe Flows

Automatically trigger a win-back flow when a contact unsubscribes — offer WhatsApp or SMS as an alternative before they're gone for good.

📜

Full Consent Audit Log

Every subscribe, unsubscribe, and preference change is logged with timestamp and source. Export for GDPR compliance at any time.

Preference Centre

YOUR STORE

Manage Your Preferences

Order and shipping updates

WhatsApp messages

Loyalty and rewards

Newsletters

Promotions and offers

Save Preferences

Simple, Transparent Pricing

Bill monthly

Bill annually Save 20%

Prices in USD · billed in AUD

Starter

$30/month

up to 1,000 contacts

Email campaigns

WhatsApp flows

SMS messaging

Loyalty programme

18 pre-built flows

RFM segmentation

Multilingual (20+ languages)

Revenue analytics

All AI features

Magento 1.9 connector

API access

Shipment tracking (1,575+ carriers)

Retention marketing shouldn't cost a fortune.

VP7 gives growing ecommerce brands every tool they need to keep customers coming back — email, WhatsApp, SMS, loyalty, automation, order tracking, and more — at a price that doesn’t scale against you.

Why we built VP7

We watched ecommerce brands get locked into platforms that charge more every time they grow. At 10,000 contacts, the bill doubles. At 50,000, it becomes the single biggest line item in the marketing budget — not because the product got better, but because you did the work.

We also watched WhatsApp become the dominant communication channel in Europe, Southeast Asia, Latin America, and the Middle East — while every major retention platform treated it as an afterthought add-on. Meanwhile, post-purchase experience — tracking, delivery notifications, review flows — remained siloed in separate tools with no connection to loyalty or automation.

VP7 is built to fix all of it. One platform. Every retention channel. Flat, predictable pricing that rewards growth instead of punishing it.

What makes VP7 different

💬

WhatsApp as a first-class channel

Not a bolt-on. WhatsApp is built into the same flow builder, campaign manager, and analytics as email and SMS. 98% open rates, same interface.

📦

Order tracking built in

1,575+ carriers, white-labelled under your brand. Auto-captured from your store. Trigger loyalty points, review requests, or any flow the moment an order is delivered.

🌐

Built multilingual from day one

20+ languages with RTL support baked into the architecture, not added later. Reach customers in their language, automatically.

📈

Pricing that doesn’t punish growth

Flat tiers. No per-email charges. No feature gating. Every plan gets every channel. Grow your list without watching your bill grow with it.

🆕

Magento 1.9 — when everyone else gave up

Thousands of stores still run Magento 1.9. We built the connector because no one else would. If you’re on legacy infrastructure, we’ve got you.

🛠️

Everything connected, natively

Loyalty feeds into flows. Flows trigger tracking updates. Tracking triggers review requests. Nothing is siloed. It’s one retention engine, not 8 tools duct-taped together.

Built for ecommerce brands that are serious about retention

8

Retention channels

1,575+

Tracking carriers

20+

Languages supported

40%

Less than Klaviyo

The company

VP7 is built and operated by VP7 PTY LTD, an Australian registered company. We’re a small, focused team that moves fast and stays close to our customers.

We believe the best retention platform is one that’s always improving — not one that rests on a legacy codebase while raising prices. Every feature we build is something our customers asked for.

How we work

⚡

Move fast, iterate faster. We deploy daily. If something’s broken, it’s fixed same day. If something could be better, it is within the week.

🕵️

No hidden complexity. Every feature should be usable without reading a manual. If it needs a tutorial, we redesign it.

🙌

Customers first, always. We don’t build features for press releases. We build features because a customer needed them and we said yes.

🔐

Privacy and compliance by default. GDPR-compliant architecture. Your data doesn’t train our models. Your customers’ data stays yours.

Ready to try VP7?

14-day free trial. No credit card. Cancel anytime.

40+ INTEGRATIONS

Connect your store in 10 minutes.

VP7 connects natively to the platforms your business already runs on. Your contacts, orders, and products sync automatically — no manual CSV uploads, no middleware.

Ecommerce Platforms

Sync contacts, orders, and products. Webhooks for real-time updates.

🛒

Shopify

One-click OAuth connect. Syncs orders, customers, products. Real-time webhooks for orders, fulfillments, and tracking.

LIVE

🛍

WooCommerce

REST API + webhooks. Syncs customers, orders, and shipment tracking numbers automatically from fulfillments.

LIVE

🛠️

Magento 1.9

Don’t see your platform?

We add integrations based on what our customers need. Tell us what you use.

Privacy Policy

VP7 PTY LTD (ABN 95 604 106 265) — Last updated June 2026

Who we are

VP7 PTY LTD (ABN 95 604 106 265), of 50 St George’s Terrace, Suite 53, Perth WA, Australia, operates the VP7 ecommerce retention platform at vp7.com. We are bound by the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Where we handle the personal data of individuals in the EU/EEA or UK, we also comply with the EU/UK GDPR. As a merchant you are our customer; the end-customer data you bring into VP7 remains yours — you are the data controller and VP7 acts only as your processor.

Information we collect

From you as a merchant: your name, email, company name, billing details and platform usage. As your processor, through your store integrations we hold your customers’ names, emails, phone numbers, order history, loyalty points and shipment data. We collect only what is reasonably necessary to provide the service.

How we use information

To provide and support the platform, process payments, secure accounts, meet legal obligations and improve the product. We do not sell personal information, and we never use your customers’ data to train AI models, serve advertising, or contact your customers for our own purposes.

Disclosure & recipients

We share data only with sub-processors who help us run the service, under contract and only for their specific function: our payment provider Eway (eWAY Payments) for billing, Twilio for SMS/WhatsApp delivery, and TrackingMore for carrier lookups, plus our hosting provider. We do not disclose personal information for unrelated purposes.

Overseas disclosure (APP 8)

Our primary infrastructure is in Australia. Some sub-processors are located overseas (for example, in the United States). Where we transfer personal data overseas we take reasonable steps to ensure it is handled consistently with the APPs, and EU/UK transfers are protected by Standard Contractual Clauses.

Cookies

app.vp7.com uses a single session cookie to keep you signed in. vp7.com uses no advertising or third-party tracking cookies.

Data retention

Account data is retained for the life of your subscription plus 90 days after cancellation, after which it is deleted or de-identified unless we are required by law to retain it.

Access, correction & your rights

Under APPs 12–13 you may request access to, and correction of, your personal information. EU/UK individuals additionally have rights to access, rectification, erasure, restriction, portability and objection under the GDPR. You can manage most data from Settings in the dashboard, or email [email protected] — we respond within 30 days.

Security & data breaches

We take reasonable steps to protect personal information from misuse, loss and unauthorised access (APP 11), including encryption in transit. If an eligible data breach occurs we will notify affected individuals and the Office of the Australian Information Commissioner under the Notifiable Data Breaches scheme, and EU/UK supervisory authorities within 72 hours where the GDPR applies.

Complaints

If you have a privacy concern, contact us at [email protected]. If you are not satisfied with our response you may complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au. EU/UK individuals may also lodge a complaint with their local data protection authority.

Contact us

VP7 PTY LTD (ABN 95 604 106 265), 50 St George’s Terrace, Suite 53, Perth WA, Australia · [email protected]

Terms of Service

VP7 PTY LTD (ABN 95 604 106 265) — Last updated June 2026

The agreement

These Terms form an agreement between you and VP7 PTY LTD (ABN 95 604 106 265) of 50 St George’s Terrace, Suite 53, Perth WA, Australia (“VP7”, “we”). By creating an account or using the service you accept these Terms. If you accept on behalf of a company you confirm you are authorised to bind it.

What VP7 provides

VP7 is a B2B software-as-a-service retention platform for ecommerce merchants: email, SMS and WhatsApp campaigns, loyalty programs, automation flows, shipment tracking and store integrations. Features may be added, changed or removed with reasonable notice.

Service delivery

VP7 is delivered electronically as a hosted online service. There are no physical goods. Access is provided once your account is set up and activated, and remains available for the duration of your paid subscription.

Your account

You are responsible for activity under your account and for keeping your credentials secure. Notify us at [email protected] if you suspect unauthorised access.

Acceptable use

You may use VP7 only to contact people who have lawfully opted in to receive communications from your brand, and you must comply with the Spam Act 2003 (Cth), the Australian Consumer Law, CAN-SPAM and the GDPR where applicable. Unsolicited bulk messaging, illegal products, phishing and impersonation are prohibited and may result in suspension.

Fees, billing & currency

Subscriptions are charged in Australian Dollars (AUD). Prices shown to you in EUR or USD are indicative conversions provided for convenience only; the amount actually charged is in AUD and your bank’s conversion may differ. Subscriptions renew automatically each billing period until cancelled. Payments are processed securely by our payment provider, Eway; VP7 does not store your full card details.

Cancellation & refunds

You may cancel at any time from your dashboard or by emailing [email protected]; cancellation takes effect at the end of the current billing period and stops future charges. To cancel or dispute a specific transaction, contact us at [email protected] before the next renewal. Fees already paid for the current period are generally non-refundable except where a refund is required by law.

Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law or any other law that cannot lawfully be excluded. Where a statutory guarantee applies and our service fails to meet it, you may be entitled to a remedy (including, for a major failure, a refund or cancellation) as provided by that law.

Your data

You retain ownership of all data you put into VP7. We claim no rights over it. On cancellation you may export your data, and we will delete it within 90 days unless required by law to retain it.

Liability & governing law

Subject to the Australian Consumer Law and other non-excludable rights, and to the maximum extent permitted by law, VP7 is not liable for indirect or consequential loss, and our total liability is limited to the fees you paid in the three months before the claim. These Terms are governed by the laws of Western Australia, Australia.

Contact us

VP7 PTY LTD (ABN 95 604 106 265), 50 St George’s Terrace, Suite 53, Perth WA, Australia · [email protected]

GDPR

How VP7 handles EU/UK personal data — read with our Privacy Policy

Controller vs processor

You (the merchant) are the data controller for your customers’ data. VP7 PTY LTD is the data processor and processes that data only on your documented instructions through the platform, never for our own purposes.

Legal basis

You are responsible for ensuring you have a valid legal basis to import your customers’ data into VP7 — typically consent (opt-in) or legitimate interest for transactional messages. VP7 supports consent-based segmentation so messages reach only opted-in contacts.

Data Processing Agreement

Merchants who need a formal DPA under GDPR Article 28 can request one at [email protected]. It covers sub-processors, transfer mechanisms, security and breach notification.

Sub-processors

VP7 uses Eway (payment processing), Twilio Inc. (SMS/WhatsApp, USA — Standard Contractual Clauses in place) and TrackingMore (carrier lookup, limited to tracking numbers and carrier codes). A current list is available on request.

Data subject rights

You can fulfil most EU/UK data subject requests (access, rectification, erasure, portability, restriction, objection) directly from your dashboard — delete via Contacts, bulk export via Settings. For assistance email [email protected].

International transfers

Our primary infrastructure is in Australia. Transfers to sub-processors outside the EEA/UK are protected by Standard Contractual Clauses approved by the European Commission (and the UK equivalent).

Breach notification

In the event of a personal data breach we notify affected controllers without undue delay and within 72 hours as required by GDPR Article 33, including the nature of the breach, the data affected and mitigation steps.

Relationship to Australian law

As an Australian company, VP7 also complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Where both regimes apply we apply the higher standard. See our Privacy Policy for full details.

Get in touch

We typically respond within one business day.

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General

[email protected]

Careers

[email protected]

Work at VP7

We're building the retention marketing platform that growing ecommerce brands rely on. Remote-first, equity included, real ownership.

Full-Stack PHP Developer

Engineering · Remote

Apply

Own the backend and app layer of VP7. PHP 8.3, MySQL, REST APIs, integration webhooks, flow automation engine, and email/SMS/WhatsApp delivery infrastructure. You'll touch everything that makes the platform run.

Growth & Partnerships Manager

Growth · Remote

Apply

Drive merchant acquisition and build agency and agency-tech partnerships. Own the channel strategy from outreach to close. Ideal for someone who understands ecommerce and retention marketing deeply.

Customer Success Manager

Customer Success · Remote

Apply

Own onboarding, activation, and retention for VP7 merchants. Be the person who makes every customer successful. You'll set up flows, campaigns, and loyalty programs alongside merchants from day one.

What we offer

🌍 Fully remote

📈 Equity for early hires

⚡ Real ownership & autonomy

🎯 Direct access to founders

🛒 Ecommerce-focused mission

🚀 Early-stage momentum

Don't see your role? Send us a note at [email protected].